General
- All purchases from ardentsupply.co support economy and standard shipping options in the US.
- Unfortunately, at this time, Ardent Supply does not ship to Hawaii and Alaska, or other countries.
Delivery Time and Tracking
- In-stock orders will normally be shipped within 2 business days unless noted otherwise on their product pages.
- Pre-Orders will have their specified expected delivery information on their product pages.
- Once your order has been processed you will receive an email containing the delivery and tracking information.
- After the item has been shipped please allow 3 to 4 business days (depending on your selected shipping option) for your shipment to arrive.
Changing your order
In the event that you want to make changes to your order after order placement, please contact us at info@ardentsupply.co as the fees vary depending on the stage of the shipment process. Please note the following:
- Free of Charge: Changing address before we have sent your order and provided you with the tracking number
- $25 Charge: after the delivery has been accepted by the delivery company.
- $50 Charge: If the package has already arrived at the original destination address.
Palette sizing
- Each palette consists of 9 cartons in a 3x3 structure
- Each carton will vary from 45 to 60 units depending on the product
- Consider ordering increments of 9 cartons in order to reduce shipping cost and maximize value per order